Shipping policy
Thank you for shopping with Cab-Tuck! We want your order to reach you safely and on time. Here's how shipping works.
Processing Time
Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays are processed the next business day. You'll get a confirmation email when your order is placed.
Shipping Rates & Delivery Times
- Standard Shipping: 3–5 business days,
Delivery times start from the day your order ships, not the day you order. They're estimates, and delays can happen because of carriers, weather, holidays or customs.
Where We Ship
We currently ship to [list countries, e.g. the United States]. If your country isn't available at checkout, we don't ship there yet.
Order Tracking
Once your order ships, we'll email you a tracking number. Tracking can take 24–48 hours to update after the first scan. If you don't see movement after [5] days, contact us and we'll look into it.
Multiple Items
If you order several items, they may ship separately and arrive on different days. You'll only pay shipping once.
Customs, Duties & Taxes
For international orders, your country may charge import duties or taxes. These are not included in our prices, and you are responsible for paying them.
Wrong Address
Please check your shipping address before you place your order. If you spot a mistake, email us as soon as possible. We can only change the address if the order hasn't shipped yet. We're not responsible for orders sent to an incorrect address you provided.
Lost, Delayed or Damaged Orders
- Delayed or lost: If your order hasn't arrived within 9 days of shipping, contact us and we'll work with the carrier to find it, or send a replacement or refund.
- Damaged: If your item arrives damaged, email us within 7 days of delivery with your order number and a photo, and we'll make it right.
Contact Us
Questions about your order? Email us at cabtuck@gmail.com and we'll reply within 1–2 business days.